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Initial issues

Last post 07-18-2008, 6:58 AM by vtpaindoc. 63 replies.
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  •  06-22-2008, 8:08 AM 6064

    Initial issues

    Giving this baby a test-drive and have Some Problems.

     I've downloaded the most recent server and I'm still told that "my beta version is too old. check website". Did this, same thing.

     then tried the Synapse server: "Acquiring encrypted tcp channels..." and does nothing else.

     1) Is the Synapse server down?

    2) What's up with the server download for my machine ...I've Never been able to load the server Control Panel. I'll want it on a machine in my office rather than remotely.

     

     

    Thames for your help... 


    Migrating User
  •  06-22-2008, 2:19 PM 6065 in reply to 6064

    Re: Initial issues

    Hi

    The demo server is offline.

    As for the downloadable server, replace the synapse-server.exe with the one downloadable from the beta site in my signature.  That should do it.

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
  •  06-22-2008, 3:06 PM 6066 in reply to 6065

    Re: Initial issues

    I've setup another demo server

    address: www.compkarori.co.nz:8016

    user: Guest password: Guest


    Graham Chiu
    Beta Downloads and Documentation Wiki
  •  06-22-2008, 3:14 PM 6067 in reply to 6066

    Re: Initial issues

    A video here to show how to login to the new demo server.

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
  •  06-22-2008, 4:06 PM 6068 in reply to 6067

    Re: Initial issues

    Thanks Mate.

     I'll give it a spin later. About the server download, just to confirm, that Would be R84B7 (934.37 KB) dated 2 June 2080?


    Migrating User
  •  06-22-2008, 4:16 PM 6069 in reply to 6068

    Re: Initial issues

    How about 72 years earlier Wink

    Graham Chiu
    Beta Downloads and Documentation Wiki
  •  06-22-2008, 5:45 PM 6070 in reply to 6065

    Re: Initial issues

    Graham:

    The demo server is offline.

    Since when ?


    Developer
  •  06-22-2008, 6:01 PM 6071 in reply to 6070

    Re: Initial issues

    Only found about it today when vtpaindoc reported it.

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
  •  06-23-2008, 12:00 PM 6073 in reply to 6071

    Re: Initial issues

    At first time log on with a server machine in my office,  are the username and Password for client the same as for this Website?   I still get the same message.

    Migrating User
  •  06-23-2008, 3:01 PM 6074 in reply to 6073

    Re: Initial issues

    You should have created the admin account to login when you did the installation of the server.  Use those credentials.

    Also see the FAQ http://compkarori.no-ip.biz:8090/FAQ/Can%27t_connect_to_server


    Graham Chiu
    Beta Downloads and Documentation Wiki
  •  06-23-2008, 3:11 PM 6075 in reply to 6074

    Re: Initial issues

    We also offer a remote installation fee based service if you can provide temporary remote desktop access to your server.

    Installation takes about 15 mins, but configuring all the settings takes another hour or so.


    Graham Chiu
    Beta Downloads and Documentation Wiki
  •  06-23-2008, 6:55 PM 6076 in reply to 6075

    Re: Initial issues

     Please disregard random caps; ink to text quirk on a tablet PC...

    Makes sense (D'oh!).   I'll Play tomorrow @ the office.

     Next question: I've been reviewing the forums and will start playing with templates.   As an Interventional Pain DOC my Practice is very procedure Oriented; I have procedure templates constructed in my current EMR.   I currently attach one of these to encounters when indicated.  What's the best way to do this in Synapse?

    1) Import these Text documents.

     2) Create synapse Templates with appropriate radio buttons for laterality/ Needle size/level.

     3) ? 


    Migrating User
  •  06-23-2008, 7:25 PM 6077 in reply to 6076

    Re: Initial issues

    Can you attach a PDF of one of these templates?  Then I can let you know what I think is easiest.

     

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
  •  06-23-2008, 7:43 PM 6078 in reply to 6077

    Re: Initial issues

    In the morning then (mine of  course).

    Migrating User
  •  06-24-2008, 12:39 PM 6079 in reply to 6078

    Re: Initial issues

    1) system administrator needs to give me permission to attach files.

    2) For multiple users, R.N., Medical assistant, reception, should they all have unique user names?  How do I set this up? 


    Migrating User
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