SynapseDirect

Graham:

So, the onus is on the database administrator to make sure all these files are backed up.  With the appropriate backup tool the tool would recognize that these files have been backed up and only backup the new files.  Eg. Rsync.

cwRsync - Rsync for windows is a backup tool we have talked about. 

I feel it's fairly predictable that a percentage of Synapse users will either (1) not back up the patient scans or (2) not do it well enough.  In the case of (1) if the hard drive fails they lose everything.  I guess the paper chart analogy would be a fire burned the office down.  Is it possible to install cwRsync with Synapse ? or some equivalent ?  an optional Mozy Pro ?

Even though it would take too much hand holding to support Synapse user's every IT issue, I think assisting in backup is both doable and required. 

The potential disasters are scary.

I use MozyPro ... each database admin has to ensure that they do backup.

Backup occurs outside of Synapse ... I don't think it's a Synapse function.

Graham:

I use MozyPro ... each database admin has to ensure that they do backup.

Backup occurs outside of Synapse ... I don't think it's a Synapse function.

I think it easily can be as the installer knows where the .fdb file is as well as the cache-listener directory. 

As I said, it's not Synapse's responsibility.  But *IF IT IS EASY*, I think it's (1) good service, (2) shows we are trying to help the end user.

Even the name of the directory begs for it to be deleted : cache-listener.

I "clear my cache and cookies" in IE.  I think for the most part, "clearing the cache" helps problems.  Heck, even on EMRU we have to "clear the cache" to help CS function on upgrades.

We are MozyPro resellers .. anyone want to purchase some online backup capacity?