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Faxing in Synapse - which product to integrate ?

Last post 10-01-2008, 11:53 AM by Graham. 89 replies.
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  •  01-19-2007, 5:24 AM 2270

    Faxing in Synapse - which product to integrate ?

    I want to improve upon this.

    Here's the scenario:

    Login using Synapse
    Bring up patient and write prescription
    Use a "Fax" button instead of a print button
    This uses a Fax template that includes your signature ( in eps format and must be on the client PC)
    The postscript prescription gets sent to the server which then stores it in an outgoing directory .. the file is named using a convention that includes the fax number  ( which is taken from that patients' pharmacy settings ).  The script is saved as per normal as well into the patient file.
    Another service scans this outgoing directory, and using ghostscript, converts the file to pdf ( bearing your signature )
    Snappyfax ( something Jason recommends ) is now able to take the pdf file ( it can't cope with PostScript ), and faxes it using the internal fax card
    And you're done.

    If you need to also send the "original" to the pharmacist .. another additional step is that the other service prints the prescription to a local printer with a cover address suitable for window envelope.  In the AM, you pick up the scripts, sign them, and post out the originals to the pharmacist.

    Cost of Snappyfax ?  Jason will let us know ... 

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
    Developer Forum
  •  01-19-2007, 3:23 PM 2276 in reply to 2270

    Re: Faxing in Synapse - which product to integrate ?

    Snappy Fax is a solid product.

    Integration into Synapse will be easy as it has a "neat feature".

    Synapse will monitor directories and if a file is named properly, it will fax it according to the name.

    ie.  413-333-4445 rx-template.pdf - would fax the .pdf document (whatever it is) to the fax number in the file name with optional cover letter: rx-template.

     

    With integration into many Fax products being affordable, we should probably consider a Fax SDK and get a more robust solution.  Although Snappy Fax with the above method would be great.

    I still believe, you (the doctor) don't want to fax - you want to print/sign the paper and give it to your secretary.  That is the fastest way.

     


    Developer
  •  01-19-2007, 5:43 PM 2284 in reply to 2276

    Re: Faxing in Synapse - which product to integrate ?

    See latest beta information on how to integrate snappy fax with latest client and server.

    I guess I'll have to write a little server process to convert the postscript files to pdf ... 


    Graham Chiu
    Beta Downloads and Documentation Wiki
    Developer Forum
  •  01-19-2007, 8:32 PM 2285 in reply to 2284

    Re: Faxing in Synapse - which product to integrate ?

    I've uploaded a Rebol script that you can use to convert the PostScript files to PDF using ghostscript.

    Just change the variables to suit yourself.

    Instructions included ... http://www.compkarori.com/emr/beta/snappyfax.r

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
    Developer Forum
  •  01-19-2007, 9:42 PM 2287 in reply to 2285

    Re: Faxing in Synapse - which product to integrate ?

    Cool !!   I'll be testing that in the office tomorrow.


    Developer
  •  01-20-2007, 4:30 AM 2289 in reply to 2287

    Re: Faxing in Synapse - which product to integrate ?

    Snappyfax install fails on Windows 2003 due to a default policy prohibiting kernel mode drivers.

    You should follow the advice here http://technet2.microsoft.com/WindowsServer/en/library/447dad75-28f5-4e99-80f8-17ad2359ba661033.mspx?mfr=true but do the opposite, and disable this policy.  Note that kernel mode drivers tend to cause blue screens Sad

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
    Developer Forum
  •  01-20-2007, 5:36 AM 2290 in reply to 2289

    Re: Faxing in Synapse - which product to integrate ?

    Installed snappyfax under window 2003 finally

    set up a watch directory

    ran the snappyfax.r Rebol script .. and it's all sweet.  I had to make a small change for the script to work under windows 2003.

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
    Developer Forum
  •  01-20-2007, 9:48 AM 2294 in reply to 2290

    Re: Faxing in Synapse - which product to integrate ?

    Snappy Fax Client ?

    Or .. Snappy Fax Server with a Client ?

    You must have setup Snappy Fax Client.  Depending how Synapse performs faxing, it could be possible to just install the Client and have all the computers write .pdf files to the watched directory.


    Developer
  •  01-20-2007, 11:29 AM 2297 in reply to 2294

    Re: Faxing in Synapse - which product to integrate ?

    I just downloaded the client software ... not the server.  sf3setup.exe

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
    Developer Forum
  •  01-20-2007, 12:02 PM 2299 in reply to 2297

    Re: Faxing in Synapse - which product to integrate ?

    BTW, you should be able to fax any document ( letters, requests etc ) that are previewed in the postscript preview screen.

    By default it shows the pharmacy fax number only. ( providing that you have this set up ).

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
    Developer Forum
  •  01-20-2007, 5:52 PM 2311 in reply to 2299

    Re: Faxing in Synapse - which product to integrate ?

    Unfortunately SnappyFax's fax driver is not so good with pdfs.  Even though the pdf looks like this

    Joe Bloggs
    123 Main Street
    Somewhereville

    it faxes like this

    Joe Bloggs
                   123 Main Street
                                         Somewhereville

    Need to contact Snappyfax and see if they can fix this!



     


    Graham Chiu
    Beta Downloads and Documentation Wiki
    Developer Forum
  •  01-20-2007, 8:57 PM 2312 in reply to 2311

    Re: Faxing in Synapse - which product to integrate ?

    Snappyfax recommended that I print from Acrobat .. not an option!

    I changed my snappyfax.r script to convert the ps files to .tif instead which appears to work ...though it seems to be generating an extra blank page.

    I've also looked at HylaFax .. which can be installed as a Vmware appliance.  Need to get some information on how to communicate with it directly via sockets as oppposed to using a windows printer driver.

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
    Developer Forum
  •  01-21-2007, 11:57 AM 2315 in reply to 2312

    Re: Faxing in Synapse - which product to integrate ?

    Jason - did you try the snappyfax integration yet?

     


    Graham Chiu
    Beta Downloads and Documentation Wiki
    Developer Forum
  •  01-21-2007, 1:34 PM 2321 in reply to 2315

    Re: Faxing in Synapse - which product to integrate ?

    No. Top of the list though.

    Developer
  •  01-21-2007, 2:54 PM 2325 in reply to 2321

    Re: Faxing in Synapse - which product to integrate ?

    Attachment: rebol.update.jpg

    I'll have to find my Rebol program.

    Ahhh .. lucky... it's on this drive.

    I ran rebcmdview.exe and got this .. should I update ?



    Developer
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